How to contact Facebook support?

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Carlos Laforet Coll
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How to contact Facebook support?

by Team AllYourVideogames | Apr 7, 2022 | Facebook | 6


Facebook is one of the most used social networks in the world, so when a problem or a question arises, it is normal to ask a question: How to contact Facebook support? Well, here are the main ways you can do that.



In our country, the social network occupies the first position among the most used by Brazilians. It is practically impossible to find a person who does not have a Facebook account or who has never accessed the social network. It is worth remembering that, in addition to desktop, Facebook is also available for mobile, whether Android, iOS or Windows.

A report produced by We Are Social and Hootsuite shows that in 2022, in our country, Facebook was the most used social network in the country. More than 130 million of the 2,7 billion active accounts on the platform are Brazilian. In the ranking of the most used social networks nationally, follow, right behind Facebook, Whatsapp in second place, which has 120 million users, YouTube which is used by 105 million Brazilians and Instagram in fourth place in our country, with about 95 million users.

The social network's numbers are even more impressive when taking into account that Whatsapp, Instagram and Messenger, which is in fifth in the ranking, belong to Facebook. The download of the latter has even become mandatory for users of the social network via smartphones, since it is impossible to respond to messages in Facebook chat without Messenger.



Here are some official ways to contact Facebook support if you have a problem:


How to contact Facebook support?

Through your Facebook account 

One of the many ways to find out about how to talk to Facebook support is through your own account on the social network. Here are the steps you can take to reach your goals:

Step 1. At the top of the site click on “account”.

Step 2. Then head to the “Help and Support” option.

Step 3. The moment you do this, you will be taken to another window that will have three options for you to choose from. Help Center; Support Inbox and Report a Problem. 

Step 4. From these options, you will be directed to other windows that will allow you to clarify your doubts or solve your problems.


Step 5. If you want to report a bug or make a suggestion to Facebook, the option “Report a problem” is the best option.

Step 6. If you want to check the reports made by you or that you have received, choose the “Support Inbox” option.

Step 7. The “Help Center” option will take you to another window, where you can look for solutions to more specific problems, as seen in the image below:

Learn more: How to change your name on Facebook: 5 quick ways to edit


Facebook Chat for Business

If you have questions about how to talk to Facebook for Business support, you can clarify them via chat through the website provided. In it, you can forward your questions in the search bar that will be available.




In addition, help options will also be available to manage accounts, posts, ads, sales (for Facebook and Instagram) and monetizations. The website you need to access is: https://www.facebook.com/business/help 

It is worth mentioning that, in this link, the most frequently asked questions are also available. That way, you won't need to go through the entire fulfillment process unnecessarily if your question is available. Just check if among the main questions, the one you are looking for is answered. Just check out the answer and find the solution to the problem you are currently facing.


Another way that you can use and that also answers the question “how to contact Facebook for Business support?”, is through the link: https://www.facebook.com/facebookadsupport/.

In it, you will be forwarded to a page within Facebook itself, where you can clarify your doubts through messages through the chat that is made available by the page. This channel is suitable for advertisers who are experiencing issues such as: 

  • Ad account blocked
  • Blocked payment methods
  • refund requests
  • Unapproved ads

Continue no blog

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