by Team AllYourVideogames | Feb 24, 2022 | Shopping |
Who doesn't like to make that good old online purchase on the various ecommerce platforms? Americanas, Amazon, Shopee, Aliexpress, Mercado Livre and etc, the list of options is huge, but in one of these purchases, you may need to use the DHL tracking, if your product is delivered by DHL, also known as DHL Express.
With this feature, you will be able to know when your orders will be delivered and still follow the entire trajectory until they arrive at your home.
So, so you can plan ahead and be always informed about your package and delivery, we've separated everything you need to know about DHL tracking, who is the carrier or how to use DHL tracking.
In addition, we also record the carrier's communication channels. So, in case you face any problem with the delivery, you can contact DHL to solve it.
Learn More: TNT tracking: how to track your order?
Who is DHL tracking?
Before we show you how DHL tracking works, it is important to know more about who the DHL carrier is. Founded in 1969 by Adrian Dalsey, Robert Lynn and Larry Hillblom, the company has become a reference when it comes to the world of logistics. At the time of publishing this text, DHL is considered one of the largest logistics companies in the market.
The carrier has services in more than 220 countries, in addition to having a team of more than 400 employees. According to information from the DHL portal, the company makes about 1.614.000.000 deliveries a year.
In addition to deliveries to individual customers, DHL is also a carrier option when we talk about corporate customers, carrying out transportation to small, medium and large companies.
Learn More: Shopee Tracking: How to track your order?
How to use DHL tracking to track your orders?
Now that you know more about the carrier, let's show you how you can use DHL tracking to track your order and know when you will receive it at home.
First of all, you need to have your package tracking code at hand. You can usually access it on your order page on the purchase platform or via your email after payment has been approved.
With the tracking number in hand, just follow the step-by-step procedure that we will describe below, an easier process than that of other carriers:
Step 1. Go to the DHL Express website, right on the home page you will see the field “Track your Shipment”;
Step 2. Paste your DHL tracking code in the space shown on the screen, clicking on “Track” to forward your order information;
Step 3. You will see a screen with all the information about your order, where you can check the order's trajectory in real time, where it went, where it is and the expected delivery date.
It is worth mentioning that the date is just a prediction, it may happen that you receive your order in advance or with a little delay. However, if an order is delayed by more than one or two days, our suggestion is to contact the seller, the platform or the carrier responsible for the shipments immediately and without wasting time.
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DHL phone and other communication channels
If you have had problems with DHL tracking or the delivery of your order, you will need to contact DHL Express.
Therefore, we have separated the main service channels for you to talk to the carrier, check them out below:
- Telephone numbers to speak with DHL Customer Service (SAC): (11) 3618-3200 for residents of our city, if you live in other locations, you can call: 0800-771-3451;
- DHL Express units;
- DHL Express Contact Us Portal
Learn More: How to track your order on Sequoia carrier?