How to recover Caixa Tem password?

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How to recover Caixa Tem password?

by Team AllYourVideogames | Mar 25, 2022 | News |


Have you not accessed your Caixa Econômica Federal Digital Social Savings for a long time? Forgot your password and can't log in to the app? Rest assured, because today we are going to teach you how to recover Caixa Tem password.



Whether to make an update requested by the app itself or by the bank, or to access your aid or some other government benefit. With the tutorial below you will learn all the very simple step-by-step instructions on how to recover Caixa Tem password.

So, if your problem is “I can't recover my Caixa Tem password”, keep reading!

What is Caixa Tem?

For those who don't know, Caixa Tem is an application that aims to provide access to federal government benefit money quickly and easily. Especially for those who do not have a bank account at Caixa Econômica Federal. It was launched in April 2022, a few days after the release of the Emergency Aid and the FGTS Emergency Sack.

In addition to withdrawing these and other benefits, such as Bolsa Família, for example, with the Caixa Tem app it is possible to pay bills and slips, check balances and statements. You can also make transfers and purchases on the internet using the virtual debit card, which is generated in the application itself, and even via QR Code.

Even if you don't have a Caixa account, you can download the Caixa Tem app and create your account. It is available for both Android and iOS phones.



Learn more: PicPay how does it work? 6 steps to pay and transfer

How to recover Caixa Tem password?

If you already have an account on the app, but you haven't accessed it for a long time and now you don't remember your password, don't worry. We will show you all the step-by-step instructions on how to recover Caixa Tem password. But first, we need to point out that you must have access to the email address you registered when creating the account.

To know how to recover Caixa Tem password, follow the instructions below:

Step 1. Access the app on your Android or iOS to start the Caixa Tem login;


Step 2. Touch the button Login. On some cell phones, a notice may appear asking for permission to use the address box.gov.br to start the application session. If it appears, click Continue;

Step 3. In the field CPF (ID) enter your document number. Then check the CAPTCHA box where it says I'm not a robot. Then click Next;

Step 4. On the screen where you should enter your password, click Forgot your password? Recover Password;

Step 5. Again, you will need to enter your phone number. CPF (ID) and check the box next to I'm not a robot. The CAPTCHA system may require a few more steps for your security. Then follow the app's instructions. When finished, tap the button Continue;


Step 6. The screen will be updated and a message will appear informing you that you will soon receive instructions in the registered email;


Step 7. Access your email and find a message with the subject Password Reset sent by sender Login Cashier. Pay attention to the email address, if it is @caixa.gov.br, as shown in the image below. If everything is ok, click Link to reset credentials.

Attention: If you receive any email, SMS or WhatsApp message like the one shown above or similar without prompting, do not click on anything. Be very careful with SPAM messages and scammers. Caixa, or any other bank, does not contact you to ask for any password or number sent without your request.

Learn more: What is spam and 7 tips on how to stay away from or get rid of it

Step 8. To set a new password, Caixa Tem has some rules. Are they:

  • It needs to be numeric only;
  • It must have at least 6 digits;
  • It cannot be the same as the CPF;
  • You cannot use your date of birth;
  • It cannot be the same as any of the last 3 registered passwords;
  • It cannot be repeated in sequence with more than 2 digits;
  • And it cannot have strings with more than 2 digits.

Step 9. Enter the New password and repeat it in the field Confirm the Password. To finish, click Continue. If everything is ok, you will be taken to the app home screen.



Pay attention to the validity period of the Caixa Tem email link, which is 720 minutes. It is only possible to recover the password with that link within 12 hours. If you can't, you will have to go through the whole process of how to recover Caixa Tem password again.


This step-by-step guide is also useful in case you need to change your current Caixa Tem password, for whatever reason.

Learn more: Password managers: 5 tools for your business

I cannot recover the Caixa Tem password, what can I do?

Now you may be asking yourself “I forgot the Caixa Tem password and I don't have access to the registered email. What do I do?" In case of problems related to the alteration of any data registered when creating the account, you will need to personally go to the branch closest to your home.

According to Caixa, this is necessary to guarantee the safety of users against fraud. Any update of Caixa Tem registration data, such as registered e-mail, cell phone number, for example, is carried out at any bank unit. Remember to bring a photo ID.

Any questions or problems encountered during the process of how to recover Caixa Tem password, we recommend that you contact Caixa Econômica. Their Customer Service is available on 0800 726 0101.


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