Southern Network tracking: how to track your orderby Team AllYourVideogames | Feb 22, 2022 | Shopping |
If you like to make purchases on online platforms such as Shopee, Mercado Livre, Amazon, Americanas or other e-commerces, you may end up having your product delivered by the carrier South Network tracking.
If this happens, it is important to know more about it and how you can track your package, following the entire route to your home and always being informed of the delivery forecast.
In this post, we will tell you more about Rede Sul tracking and the step by step you can follow to know how to track your package. In addition, we also separate an explanation of the tracking codes and the telephone numbers and means of contact for you to communicate with the carrier in case of problems with your delivery.
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Who is the Southern Tracking Network?
First of all, let's explain more about who Rede Sul Tracing is, which is a carrier founded in 2022 by specialist professionals in the field of transport and logistics, acting as a private cooperative.
At this point, it is worth mentioning that the carrier operates throughout the South region, providing services to small and medium-sized companies and retailers in three different states: Santa Catarina, Rio Grande do Sul and Paraná.
As of the publication of this text, Rede Sul has around 40 operating bases and 2.000 transport vehicles. Furthermore, the storage capacity of the conveyor is up to 30.000 m2.
While the company's tracking system is quite effective, it can end up confusing some customers. Therefore, we separate an explanation of how to use the Southern Tracking Network later on.
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How does the Southern Tracking Network work?
Now that you understand more about Southern Network tracking, we are going to show you how you can track your package through the carrier's platform.
You can check information such as which city or region your order is in, as well as being able to check if there have been any attempts to deliver to your home. The steps to track my order described can be done on mobile, tablets or computers.
Step 1. Start by accessing the Rede Sul Log website to be able to track your package or search for “Cooperativa Rede Sul Log” on Google;
Step 2. In the upper left corner of the site, you will see the option “Track My Order”, in orange. Click on it to be forwarded to the Rede Sul tracking page;
Step 3. A small window will open on the same screen, where you will have two ways to carry out the screening: the first is for individuals, where you will enter your CPF to carry out the search; the second form is for legal entities, where it will be necessary to inform your CNPJ and the invoice number of the purchased product.
In both cases, after completing the required fields, click on “Send” to track the order;
Step 4. You will be taken to a page where all your orders placed and delivered by Rede Sul will be listed. Click on what you want to check and all the information about it will be available on the screen to check the delivery progress for your package.
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South Network tracking codes
Tracking codes are present in all deliveries made by Rede Sul, which serve as a form of identification. Usually, this code is made available by the store where the customer made the purchase, either in the “My Order” tab of the platform, or via email.
To carry out the tracking, you just need to follow the step by step described above with your tracking code.
Our tip is that you keep this code until the last moment, because at the time of delivery or at some point during the transport phase, this code may be requested by the carrier in case of any complications.
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Southern Transport Network: telephone and service
If there was a problem with the delivery of your order, or you need to talk to Rede Sul Transporter, you must have their phone number and service channels. So, we separate them all for you to check when you need:
- Customer Service Telephone (SAC): (11) 97187-2700 or (49) 3025-1450;
- WhatsApp Phone: (49) 99111-1450;
- E-mail for contacting Rede Sul: contato@redesullog.com.br.
Before getting in touch, it is worth mentioning that the service at the carrier takes place from Monday to Friday, from 8 am to 18 pm. On Saturdays, you can contact Rede Sul from 8 am to 12 pm.
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