by Team AllYourVideogames | Feb 22, 2022 | Shopping | 1 comment
You know how track your order on Sequoia to know where he is and when will you receive him? Those who usually make online purchases at Amazon, Shopee, Kabum, Netshoes, Americanas, Magazine Luiza, Casas Bahia and other ecommerce platforms, may come across Sequoia as the carrier responsible for delivering their package.
In this article, we'll explain everything you need to know about the carrier, such as who they are, how to track your order at Sequoia, how tracking works and what the maximum delivery time for orders is.
That way, you no longer have to worry about where your package is and you'll know more easily when it's about to be delivered.
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Who is the Sequoia carrier?
Before learning how to track your order on Sequoia, it's important to know a little more about the carrier. It has distribution centers located in the south and southeast regions of the country.
The logistics company serves more than 3.300 municipalities through its transportation affiliate services.
The company specializes in 3PL logistics, distribution and transport and has an infrastructure with its own storage system. Always prioritizing quality and speed in its services, Sequoia is publicly traded in B3.
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How does Sequoia screening work?
The tracking operation is very simple, and it starts to take effect right after your purchase is completed online and the order is sent by the store for delivery.
Once it reaches the carrier, a tracking code will be issued and made available to the customer, usually via email or through your product's purchase page on the ecommerce platform.
Next, we will explain in more detail how to track your order on Sequoia.
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How to track your order on Sequoia?
To know how to track your order on Sequoia, you need to follow the step by step that we separate below, it is worth mentioning that you can do this tracking process on the computer or on the phone to get an answer of where your order is:
Step 1. The first thing you need to do to know how to track your order on Sequoia is to enter the carrier's website;
Step 2. On the top menu of the site, look for the option “Order Tracking” and click on it to be able to track the order with this carrier;
Step 3. You will be forwarded to a new page called “Portal Vesta”, where you will inform the tracking code available at the time of purchase of your order and your Individual Taxpayer Registration (CPF) or National Legal Entity Registration (CNPJ) ) to track Sequoia order.
After that, click on “I am not a robot”, then go to “Track” to learn more about your order.
Step 4. On the next page that will appear on the screen, it will be possible to check a timeline with information on how your Sequoia order is tracking.
Information such as the name of the store, tracking code, when the product arrived at the carrier, when it was transferred, when it arrived at the Sequoia distribution center, when it left to be delivered to the recipient, delivery forecast and when it was delivered are available.
Image: How to make it easy
Step 5. Finally, in Sequoia tracking, by clicking on “See all events of this order” it will be possible to follow, in detail, the date and time, status of each stage of the transport and the exact city in which each of these stages of your order is happening by the carrier Sequoia;
Image: How to make it easy
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What is the lead time for Sequoia orders?
Now that you know how to track an order on Sequoia, let's talk about the delivery of products. Your package can reach you from Monday to Saturday, more specifically between 7am and 21pm.
If you have the need to receive the order during business hours by the carrier, you must contact the company to inform this need and thus receive your package within the scheduled time.
Delivery time may depend a lot on the region you live in. There's no way to specify at the moment, but a delivery time is shown as soon as you finish your online purchase, usually in the "My Order" tab.
That way, you can get an idea of when the product will arrive. However, this deadline is not an exact date, it is considered only a forecast and it may happen that your order is delivered a few days after the deadline or even a few days before the deadline.
Keep in mind that the carrier tries to make up to three delivery attempts. If you are not at home or someone does not receive the product for you within one of these three attempts, the product will be sent back to the sender by Sequoia.
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