Carriers Tracking: How to Track Your Order?

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Carriers Tracking: How to Track Your Order?

by Team AllYourVideogames | Mar 2, 2022 | Shopping |


Do you know how to use Carriers tracking system to track your order? Consumers, with the advancement of the internet and the emergence of more and more online shopping platforms, increasingly buy online, in these cases, one of the carriers responsible for delivery may be Carriers.



Several stores adopt this ecommerce platform system, such as Amazon, Americanas, Casas Bahia, Magazine Luiza and other platforms such as Shopee, Mercado Livre and Aliexpress. Thus, it is always necessary to follow your order to know when it will arrive and to be able to schedule.

In this post, we've separated a step-by-step explanation of how to use Carriers tracking and everything you need to know about the carrier. You can find out more about Carriers, how Carriers tracking works and the codes and also the service channels, in case you face any problem with your package.

Learn more: DHL tracking: how to track your orders?

Who is Carrier Carrier?

Carriers transporter works directly with the shipment and delivery of products from partner stores, having its branches distributed and available throughout the national territory. Thus, it ensures that all products are delivered in the shortest possible time throughout the country and with the highest possible level of safety.


You can use Carriers tracking system to track the entire nationwide delivery process via the carrier's website. Thus, you guarantee greater security in delivery in a simple and practical way. Among the various Carriers partners, we can highlight some well-known stores, such as Dafiti, CeA, Casas Bahia and others.



Learn more: TNT tracking: how to track your order?

How does Carriers Tracking work?

The operation of the Carriers tracking system is very simple, you can use it through the carrier's website or on the online shopping platform you purchased, however, in this second option the information is more limited. As soon as your order is dispatched by the store for delivery, you will have access to the tracking system. If you realize that the tracking trajectory is wrong, you must contact the carrier to correct the address.

Learn more: Shopee Tracking: How to track your order?

How to track your order with Carriers tracking?

Now that you understand more about Carriers' tracking system, let's explain how you can track your order to the point of delivery. It is worth mentioning that, unlike most tracking options from other carriers, with Carriers you do not need the tracking code that is available at the time of purchase. 


Step 1. I start by accessing the Carriers Logística e Transportes website and clicking on the “Customer Area” option, in the upper right corner, in orange.

Step 2. The options of “Shopkeeper Portal” and “Order Tracking” will appear on the screen, select the second option.

Step 3. You will be taken to a Carriers tracking page, which you can also reach directly by clicking here.

Step 4. On this new page, you need to enter the information requested on the screen, starting with your CPF or CNPJ, then entering your name and delivery zip code. By clicking “Submit”, you will have access to all the shipping information for your order.



Thus, it will be possible to follow all the past steps of your package, in which stage of shipment it is, where it is going and the delivery forecast. However, it is worth mentioning that the delivery date is not certain, it is just a prediction, and it may happen that you receive the order before the date or later. Our suggestion is, if the order is delayed by one or, at most, two days, contact the carrier directly or the store where you made the purchase.


Learn more: Southern Network tracking: how to track your order

Carriers tracking service channels

One of the low points of Carriers screening is that the carrier's service channels are very limited. Thus, you cannot get in touch through means such as the Customer Service (SAC) phone, WhatsApp, E-mail, Chat or Ombudsman. The only forms of service available by the carrier are the following:

  • Customer service at Carriers screening: https://site.carriers.com.br/atendimento-ao-cliente/, fill out the form and wait until an employee of the carrier gets in touch;
  • Help with Carriers tracking: https://site.carriers.com.br/#sobre, limited information is available on the carrier's website.

Learn more: How to track your order on Sequoia carrier?


Carriers Advertising Aqui

If you have doubts about whether Carriers is reliable, one way to check this is with the opinions of the customers themselves, through the Reclame Aqui portal. In this portal, customers can register their complaints about some companies, products and services, they can also respond and seek to solve the problems.

Based on information from August 2022 to January 2022, Carriers Carrier is considered a reputable company with a rating of 7.4/10. In addition, they have a response percentage of 100%, that is, if you register a problem, the company will most likely respond.



Of the customers who complained about something, about 55.4% would do business with the carrier again, which has an 83% problem resolution rate. In this way, we can conclude that, even having its problems, Carriers tracking is still a good carrier that you can trust. 

Learn more: Direct carrier: how to track your order?


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